Target the Power of the Call Center Marketplace

Call Center

 

 

 

 

 

Call Center Industry Contacts

Finding the right decision makers in the call center industry can be challenging.
Moreover, many executives report that the hardest part of prospecting is identifying which companies have internal call centers, which outsource, and who the actual decision makers are.

Traditional databases like Hoovers, D&B, InfoGroup, and NetProspex often provide only generic titles without direct emails or phone numbers.
Therefore, RSA List Services fills this gap by offering verified call center contacts with accurate emails and direct numbers.

Why Choose RSA Call Center Lists?

In cooperation with industry associations, event organizers, and specialized publications, RSA List Services has compiled hard‑to‑find call center contacts across the U.S. and Canada.

  • Serving over 500 clients since 1998
  • Trusted by technology providers, outsourcers, consultants, HR recruiters, associations, and seminar organizers
  • As a result, our lists help you reach executives who purchase multi‑million‑dollar solutions

Key Titles Available

We provide access to the most sought‑after call center roles, including:

  • VP, Managers & Directors of Call Center/Contact Center
  • VP, Managers & Directors of Customer Service, Care, and Relations
  • VP, Managers & Directors of Technical Support & Help Desks
  • VP, Managers & Directors of TeleSales, Inside Sales & Telemarketing
  • VP, Managers & Directors of Customer Retention & Acquisition
  • Call Center Brokers & Facilitators
  • Direct Response, eCommerce, Online Sales & Internet Marketing Executives
  • VP, Managers & Directors of CRM
  • Chief Operating Officers & Operations Leaders

In addition, all databases include company names, addresses, emails, and direct phone numbers of C‑Level, operations, and IT contacts.

Specialized Call Center Databases

Database 1: Call Center Brokers & Facilitators (CCBFD)

  • 50 leading North American brokers
  • Access to hundreds of outsourced campaigns/projects
  • Includes company details, executive contacts, and verified emails

Database 2: In‑House Corporate Call Centers (IHCCCD)

  • 7,000 contacts from corporations with internal call centers
  • Covers telecom, finance, insurance, technology, consumer products, travel, publishing
  • Includes personal emails of C‑Level and VP executives

Database 3: Financial Services Call Centers (FSCCD)

  • 3,000 contacts from banks, insurance firms, brokers, and mutual funds
  • Includes management contacts, addresses, phone/fax, and personal emails

Database 4: Help Desk Call Centers (HDCCD)

  • 4,000 contacts from software, hardware, ISPs, wireless, and telecom companies
  • Covers technical support centers and outsourced help desk functions

Database 5: Internal Corporate Help Desks (ICHDCCD)

  • 2,500 contacts from corporations with internal help desks
  • Includes IT and operations executives with verified emails

Database 6: Outsourced Call Centers (OCCD)

  • 2,100 contacts from outsourced service providers in North America
  • Includes executive, operational, and IT contacts with personal emails

Database 7: Direct Marketers (DMD)

  • 5,000 corporate contacts using direct marketing (mail, catalogs, telemarketing, email)
  • Includes decision makers with verified emails

Database 8: Elite Prospect Database (EPD)

  • 60,000 corporate contacts from leading corporations with internal or outsourced call centers
  • Includes industry verticals, revenues, and employee counts

Database 9: Information Technology Contacts (ITCD)

  • 4,700 IT contacts from Fortune 1000 companies
  • Includes CIOs, SVPs, VPs, and IT managers with direct phones and emails

Database 10: C‑Level Executive Contacts (CLECD)

  • 18,000 C‑Level executives (CEO, CIO, CTO, CFO, COO, CMO, CRO)
  • 90% email append rate
  • Includes company details, direct phones, and verified emails
  • Consequently, this database ensures direct access to decision makers with multi‑million‑dollar budgets.

Targeted Call Center Databases – Specialized Collections

Database 11: Software 500 Call Center Contact Database (S500CCCD)

The Software 500 Contact Database gives you access to the top 500 software companies in the U.S.
If you market products or services to software publishers, help desks, or customer service groups, this is the database you need.

  • Over 3,000 executive and management contacts
  • Includes company name, contact name, title, address, corporate website, phone, fax, and personal emails
  • Reach C‑Level and VP‑Level decision makers quickly and efficiently

Database 12: Canadian Call Center Marketplace (CCCMD)

Acquire elite Canadian call center contacts and reach decision makers in:

  • Financial services
  • Telecommunications
  • Insurance
  • Retail
  • Pharmaceutical industries
  • 1,500 contacts
  • Includes company details, titles, websites, phone/fax, and personal emails of C‑Level and VP executives

Therefore, this database is ideal for targeting managers, directors, and executives tied to direct marketing and contact center operations.

Database 13: U.S. Call Center Directors & Managers (USCCDM)

If you want to reach the people managing call center operations in the U.S., this database is for you.
Unlike executive‑level lists, this one focuses on operational leaders.

  • 3,500 contacts
  • Includes company name, contact name, title, address, website, phone/fax, and personal emails of directors and managers

Database 14: Mail Order Catalog Company Database (MOCCD)

Gain access to U.S. companies that market products through mail order catalogs in both B2C and B2B markets.

  • 16,000 contacts
  • Includes company details, executive names, titles, addresses, websites, phone/fax, and email addresses

Database 15: Offshore Outsourcing Call Center Database (OOCCD)

Target offshore call center service providers in India, the Philippines, and Latin America.

  • 1,500 contacts
  • Includes company names, addresses, executive and IT contacts, with full titles and personal emails

Database 16: Fortune 500 Email Appended Database (F500EMD)

RSA List Services is the first and only company to offer a complete database of Fortune 500 companies with personal email addresses of key executives.

  • 2,500 contacts
  • Includes CEOs, CIOs, CFOs, CTOs, VPs, and more
  • Complete with corporate websites, names, titles, addresses, phone/fax, and emails

Consequently, this database is perfect for direct mail, email, or telesales campaigns.

Database 17: Fortune 1000 Email Appended Database (F1000EMD)

Similar to the Fortune 500 database, but covering the Fortune 1000 companies.

  • 5,000 contacts
  • Includes C‑Level and VP executives with verified emails
  • Complete corporate details for campaigns and lead generation

Database 18: Contact Center Technology Corporate Database (CCTCD)

Access leading contact center technology companies and their executives.

  • 4,000 contacts
  • Covers ACD, PBX, predictive dialers, workforce management, IVR, voice recognition, IP‑PBX, routers, headsets, software, and multi‑channel centers
  • Includes company details, management contacts, phone/fax, and personal emails

Database 19: IP Telephony Corporate Database (IPTCD)

Reach executives in Internet Telephony corporations across key areas:

  • Communications/Collaborative ASPs
  • CLECs
  • Internet ACDs
  • Click‑to‑Talk Telephony
  • 5,000 contacts
  • Includes company details, management contacts, phone/fax, and personal emails

Database 20: Utilities Call Center Database (UCCD)

Target utilities with in‑house call centers:

  • Electric utilities
  • Natural gas providers
  • Water utilities
  • 3,000 contacts
  • Includes utility names, addresses, websites, phone/fax, and personal emails of executives

Database 21: North American Call Center Consultants (NACCCD)

Access the Top 500 North American call center consultants.

  • 500 contacts
  • Includes consulting firms, consultant names, addresses, websites, phone/fax, and personal emails
  • Reach strategic consultants and performance improvement experts

Database 22: Call Center Agent Database (CCAD)

If you need to reach call center agents directly, this database is essential.

  • 2,000 agents from the Top 500 North American call centers
  • Includes names, titles, addresses, websites, phone/fax, and company emails
  • Covers customer service reps, help desk analysts, telesales reps, and more

In addition, all databases are updated quarterly and provided to customers for one year.

Why RSA List Services?

Unlike other companies, we deliver databases directly to you.

  • No rentals, no restrictions—own the lists and use them as often as you want
  • Verified contacts with personal emails and direct phone numbers
  • Guaranteed to produce results for email, direct mail, and lead generation campaigns

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UNMATCHED LIST GUARANTY

100% REPLACEMENT GUARANTEE FOR 12 MONTH

RSA LIST SERVICES continuously updates its databases in an efforts to ensure that the data you receive is the utmost in quality and accuracy. We will replace any inaccurate records returned to us, from your date of purchase for 12 months, guaranteeing that you will be working with fresh data for 1 year.