Target the Power of the Call Center Marketplace

Targeted Call Center Databases & Lists

Call Center Industry Contacts

Do you find it difficult and sometimes impossible to find the right decision makers for your products or services?

Do you wonder who the call center decision makers are in Corporate America?

Call CenterAfter discussions with Chief Sales Executives & Chief Marketing Officers in the call center market place; through call center outsourcers, technology companies, telecommunications companies and consulting organizations, what most executives had to say was that the most difficult part of prospecting was to find out which companies had internal call centers, what companies outsourced, who were the appropriate decision makers, and how could they reach them quickly and cost effectively ? 

We found out that many companies in the call center space or companies targeting the call center space, had invested a lot in marketing, but none of these companies found what they were looking for in the Hoovers subscriptions, D&B Databases, Info Group/Info USAs, NetProspex of this world, because most of the contacts they had in their databases were generic titles, usually not connected with the call centers…. And most importantly they did not have access to emails and direct phone numbers… 

In cooperation with Call Center Industry Associations, Event Organizers, and specialized call center publications, and through website capture, RSA List Services has compiled accurate Call Center Contacts, and hard to find titles, that will allow you to contact the right decision makers of call centers across the United States & Canada. 

That’s why you should consider RSA List Services Call Center Lists Service Offerings….. Since 1998, We have now served over 500 clients in the call center space, from Call Center Technology companies to Call Center Outsourcers, tocall center consultants, to HR Recruiters, Call Center Associations, Call Center Seminar organizers, and many more…

If you want to acquire valuable contact information on call center decision makers that make the decisions to purchase multi-million dollar solutions, please take a few minutes to review our call center executive databases, and see which ones can help you increase your penetration of the call center corporate markets, reach the correct decision makers, and have access to hard to get emails and direct numbers….

We have compiled the most sought after titles by our clientele targeting call centers and probably have most of the titles you are looking for:

  • VP, Managers & Directors of Call Center/Contact Center
  • VP, Managers & Directors of Customer Service
  • VP, Managers & Directors of Customer Care
  • VP, Managers & Directors of Technical Support
  • VP, Managers & Directors of Help Desks
  • VP, Managers & Directors of Customer Relations& Satisfaction
  • VP, Managers & Directors of TeleSales, Inside Sales& Telemarketing
  • VP, Managers & Directors of Customer Retention & Acquisition
  • Call Center Brokers & Facilitators
  • Direct Response, eCommerce , Online Sales &Internet Marketing Executives
  • VP, Managers & Directors CRM
  • Chief Operating Officers ,VP, Managers & Directors of Operations

If your company markets call center technology solutions, CRM, BPO or call center outsourcing services, we have a database readily available for you, with company names, addresses, emails and direct phone numbers of c-level executives, operations contacts and IT contacts. This competitive information is guaranteed to fill your sales pipeline, and provide all the competitive information to your salesforce. 

Database 1 : Call Center Brokers & Facilitators Database (CCBFD)

By acquiring this database, you will be positioned as an call center industry veteran, with a solid network of broker contacts that can accelerate your outsourcing services sales cycle and making quick customer introductions, at a fraction of the sales costs. The Call Center Broker & Facilitator database includes an updated database of 50 leading North American call center brokers who have access to hundreds of campaigns / projects that are outsourced in North America and offshore. The database is complete with company name, address, telephone number, websites, executive contacts, operational contacts, with full titles and email addresses.

Database 2: Inhouse Corporate Call Center Database (IHCCCD)

The corporate database includes an updated database of corporations who have in-house call centers in Telecommunications, financial services, insurance, high technology, broadcast/cable TV, consumer products, travel, publishing…. and also companies that outsource call center projects. The database has 7000 contacts and is complete with company name, address, websites, company contacts, operational contacts with phone and fax numbers, as well as personal emails of c-level and v-level executives.

Database 3: Financial Services Call Center Database (FSCCD)

Financial services companies understand call centers and know what its importance is for the organization, more than other industries, and also as evidenced by their resource allocation. Companies know that each customer contact through the call center is a new opportunity to build or expand the relationship. This database provides you with data on bank-operated call centers, insurance companies, investment brokers, mutual funds, etc…Data include company executive/management contacts, company address and telephone / fax numbers and a high percentage of personal email addresses personal emails of c-level and v-level executives. There are 3000 contacts in this database. 

Database 4 : Help Desk Call Center Database (HDCCD) 

The Help Desk Call Center Database provides you the contacts in technology corporations who have technical support centers and/or can outsource the help desk Level 1,2 or 3 functions. The database has companies in the software, hardware, Internet (ISPs),wireless and telecommunications industry. Some of the companies in the database are in the financial, telecommunications verticals but operate a technical help desk to support internal users. The database has 4000 contacts and is complete with company name, address, websites, company contacts, operational contacts with phone numbers and personal emails of c-level and v-level executives. 

Database 5 : Internal Corporate Help Desk Call Center Database (ICHDCCD)

The Internal Corporate Help Desk Call Center Database provides you the contacts in corporations who have internal help desks and/or can outsource the help desk function. The database has companies in diverse vericals, having one point in common, and that is having internal help desks that support primarily internal users. The database has 2500 contacts and is complete with company name, address, websites, company contacts, operational contacts with phone numbers and personal emails of c-level and v-level executives.

Database 6: Outsourced Call Center Database (OCCD)

The outsourced call center database includes an updated database of outsourced call center service providers in North America. The database has 2100 contacts and is complete with company names, addresses, telephone numbers, executive and operational contacts, IT contacts, with full titles and personal emails of c-level and v-level executives.

Database 7: Direct Marketers Database (DMD)

The Direct Marketers database includes an updated list of 5000 corporate contacts that utilize direct marketing to market their products /services. ( Direct mail, catalogs, direct response, telemarketing/telesales/call centers, email marketing and any/all direct response medias) The database is complete with company name, contact name, title, and addresses., corporate website, phone numbers, fax numbers and personal emails of c-level and v-level executives that make direct marketing decisions. 

Database 8: Elite Prospect Database (EPD)

The elite prospect database includes an updated database of 60,000 corporate contacts from leading corporations in verticals that either have internal call centers and/or outsource projects. The database is complete with company names, addresses, telephone numbers, executive and operational contacts, IT contacts, with full titles and personal emails of c-level and v-level executives. Information on Industry verticals, sales revenues and number of employees are also included in the database fields.

Database 9: Information Technology Contact Databases (ITCD)

If you market your products/services to the CIO, SVP, VP and IT managers of Fortune 1000 companies, this is the contact database you need. This database has 4700 IT contacts of Fortune 1000 companies across all verticals. The database has the company coordinates ( name/address ) contact name, title and direct telephone numbers, and personal emails of c-level and v-level executives.

Database 10: C-Level Executive Contact Database (CLECD)

The C-Level Executive Contact Database gives you access to corporate leaders with the highest level of authority. Now you can target CEOs, CIOs, CTOs, CFOs, COOs, CMOs and CROs. These are the true decision makers with influence over large budgets. When your message needs to go straight to the top, this is the right database for you.While many calls and direct mailings are screened by lower-level employees, studies indicate that the vast majority of c-level executives open and read their own emails, making this list the perfect vehicule for real market penetration. If you are selling technology solutions or outsourcing services, you need to sell at the c-level. This database contains a 90% email append rate and comes complete with company name, address, c-level contact name, telephone and fax number and personal emails of c-level and v-level executives. Reach high level influential executives who specify and authorize the purchase of products and services. These are the decision makers responsible for their corporate budgets – many of which exceed millions of dollars annually. This database has 18,000 C-Level contacts.

Database 11: Software 500 Call Center Contact Database (S500CCCD)

The Software 500 Contact Database gives you access to the top 500 software companies in the US. If you market your products/services to software publishers, if you’re targeting the Help Desks/Customer Service groups of software companies, this is the database you need. Reach top level decision makers within these organizations quickly and efficiently through our complete database. The database is complete with company name, contact name, title, and addresses., corporate website, phone numbers, fax numbers and personal emails of c-level and v-level executives. There are over 3000 contacts of key executives and management within the Software 500 companies.

Database 12 : The Canadian Call Center Marketplace Database (CCCMD)

Acquire the elite call center contacts of the Canadian Call Center Marketplace and reach directly the decision-makers in the financial , telecommunications, insurance, retail, pharmaceutical industries. These contacts are key contacts if you want to reach the managers, directors and executives that are tied into the direct marketing and contact center decision-making power of the canadian marketplace. The database is complete with company name, contact name, title, and addresses., corporate website, phone numbers, fax numbers and personal emails of c-level and v-level executives. There are 1500 contacts in this exclusive database. 

Database 13: US Call Center Directors & Managers (USCCDM)

If you are looking to reach the people managing the call center, customer service and telemarketing operations of call centers in the US, this is the right database for you. These people run the operations, and are not at the executive level. This database has 3,500 operational contacts, and is complete with company name, contact name, title, and addresses., corporate website, phone numbers, fax numbers and personal emails of directors and managers. 

Database 14: The Mail Order Catalog Company Databases (MOCCD)

Acquire the complete database of US companies that market their products through Mail Order Catalogs, in the business to consumer ( b-to-c ) and in the business to business (b-to-b) markets. The database is complete with company name, contact name, title, and address., corporate website, phone numbers, fax numbers and email addresses. There are 16,000 contacts in this exclusive database.

Database 15: Offshore Outsourcing Call Center Database (OOCCD)

The outsourced call center database includes an updated database of offshore outsourced call center service providers in India, The Philippines, and Latin America. The database has 1500 contacts and is complete with company names, addresses, telephone numbers, executive and operational contacts, IT contacts, with full titles and personal emails of c-level and v-level executives. 

Database 16: The Fortune 500 Email Appended Database (F500EMD)

RSA List Services is the first and only company to offer a complete database of Fortune 500 companies, complete with personal email addresses of key c-level ( CEO-CIO-CFO-CTO, and more ) and v-level executives (VPs). Even Fortune magazine does not offer an email appended database. This database contains over 2500 contacts and comes complete with corporate websites, contact name, title, corporate address, telephone, fax and email addresses. You will not find another source offering comparable and complete information on the Fortune 500 companies. This database is exactly what you need for your next direct mail campaign, email campaign or telesales lead generation program.

Database 17: The Fortune 1000 Email Appended Database (F1000EMD) 

RSA List Services is the first and only company to offer a complete database of Fortune 1000 companies, complete with personal email addresses of key c-level ( CEO-CIO-CFO-CTO, and more ) and v-level executives (VPs) This database contains over 5,000 contacts and comes complete with corporate websites, contact name, title, corporate address, telephone, fax and email addresses. You will not find another source offering comparable and complete information on the Fortune 1000 companies. Even Fortune Magazine does not offer an email appended database.Thisdatabase is exactly what you need for your next direct mail campaign, email campaign or telesales lead generation program.

Database 18: The Contact Center Technology Corporate Database (CCTCD)

By acquiring this database, you will have access to the leading contact center technology companies & their key executives &management . Our database includes companies in the areas of : ACD, PBX, Predictive Dialers, Workforce Management, Quality/Voice Monitoring & Recording, IVR, Voice-Recognition, Server-Based technology, IP-PBX, Routers, Headsets, Software, Multi-Channel contact centers, and much more…. Data include company name, company executive/management contacts, company address and telephone / fax numbers and a high percentage of personal email addresses of c-level and v-level executives. There are 4000 contacts in this database.

Database 19: The IP Telephony Corporate Databases (IPTCD)

By acquiring this database, you will have access to the leading Internet Telephony corporations & their key executives &management , in areas such as Communications/Collaborative ASPs, CLECs, Internet ACDs, Click to Talk Telephony and much more. Data include company name, company executive/management contacts, company address and telephone / fax numbers and a high percentage of personal email addresses of c-level and v-level executives. There are 5000 contacts in this database. 

Database 20: Utilities Call Center Database (UCCD)

The Utilities Call Center database includes an updated database of utilities who have in-house call centers : Electric Utilities, Natural Gas and Water Utilities. The database has 3000 contacts and is complete with Utility Name, address, websites, company contacts, operational contacts with phone and fax numbers, as well as personal emails of c-level and v-level executives.

Database 21: North American Call Center Consultants Database (NACCCD)

The North American Call Center Consultant database includes an updated database of the Top 500 North AmericanCall Center Consultants. You will be able to access quickly the top resources in the call center industry, and contact experienced strategic consultants, operational and performance improvement consulting experts, and the most networked individuals in the industry.The database has 500 contacts and is complete with call center consulting firms, consultant names, address, websites, company contacts, with phone and fax numbers, as well as personal emails of these experienced industry professionals.

Database 22: The Call Center Agent Database (CCAD)

If you need to reach call center agents of major call centers across the US, the Call Center Agent database is a need for your marketing efforts. The Call Center Agent database includes an updated database of 2000 call center agents, customer service representatives, customer care consultants, help desk analysts, telesales representatives in the Top 500 North American Call Centers. You will be able to access quickly the agents in the call center industry and quickly locate where the Top Call Centers of America are located. The database has 2000 contacts and is complete with company names, agent names, titles, address, websites, with phone and fax numbers, as well as company emails of these experienced industry professionals. All of our databases are updated quarterly, and provided to our customers for one year. 

Contrary to list and database companies, we deliver our databases to you. You do not have to rent a list, and be forced to undertake an email or direct mail campaign. When you buy our databases, you own them and use them as often as you’d like !!! Now where can you find a database company that gives you the lists ???? 

Acquire these unique call center databases for your next email, direct mail and lead generation program. We guarantee they will produce results for your company !!!!

 

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UNMATCHED LIST GUARANTY

100% REPLACEMENT GUARANTEE FOR 12 MONTH

RSA LIST SERVICES continuously updates its databases in an efforts to ensure that the data you receive is the utmost in quality and accuracy. We will replace any inaccurate records returned to us, from your date of purchase for 12 months, guaranteeing that you will be working with fresh data for 1 year.